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Booking & Reservations
How do I book a vehicle?
You can book a chauffeur-driven vehicle through our online booking form. Select your ride type, pickup details, preferred vehicle, date and time, then submit the request. Your booking details will open in WhatsApp for confirmation.
Can I modify my reservation after it's been made?
To change your pickup time, address, or selected vehicle, contact us on WhatsApp as early as possible. Changes are subject to availability and any applicable fare difference.
What is your cancellation policy?
Cancellation eligibility depends on how early the booking is cancelled and the terms confirmed at the time of booking. Please review our Refund and Returns Policy or contact us on WhatsApp for assistance.
Our Fleet & Chauffeurs
Are your chauffeurs professionally trained and vetted?
Our chauffeurs are selected for professional driving, local route knowledge, punctuality and courteous customer service to provide a safe and comfortable journey.
Can I request a specific vehicle or chauffeur?
Yes, you may request a specific vehicle or chauffeur while making your booking. Requests are subject to availability and will be confirmed through WhatsApp.
Are your vehicles equipped with child safety seats?
Child safety seats can be requested while completing the booking form. Availability and any applicable charges will be confirmed through WhatsApp.
Billing & Payment
What payment methods do you accept?
Available payment methods will be confirmed through WhatsApp when your booking request is reviewed. Please follow the payment instructions provided with your booking confirmation.
When will my card be charged?
Payment timing and instructions will be confirmed through WhatsApp after your booking request has been reviewed and accepted.
Is gratuity included in the price?
No, gratuity is not included in the booking price. It is optional and may be given directly to the chauffeur if you are satisfied with the service.
Still have a question?
Send your booking or route details on WhatsApp and the team can help you directly.