Our Commitment to Your Flexibility

We understand that plans can change. Our commitment is to provide you with a world-class luxury experience, including a reservation policy that is clear, fair, and designed to accommodate your needs.

Our Cancellation Grace Periods

Should you need to cancel your reservation, we offer the following transparent grace periods:

Full Refund

For cancellations made more than 24 hours before the scheduled pickup time.

50% Charge

For cancellations made between 4 and 24 hours of the scheduled pickup time.

Full Charge

For cancellations made within 4 hours of the scheduled pickup time, as your vehicle and chauffeur have already been exclusively reserved and dispatched for you.

EXPERIENCE PREMIUM CHAUFFEUR

Your luxury ride, redefined.

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